Employees are our most valuable asset.

By combining the talents of employees, each with their own unique qualities and way of thinking, our corporate value increases. We, therefore, respect the diversity of our employees. We also support our employees in their efforts to enhance their capabilities and develop skills through their work so they can achieve individual growth. Specifically, we will:

.create a dynamic corporate culture that promotes a balance between employees' personal and professional lives.

.evaluate and reward employees fairly.

.provide opportunities for skills development and support for such efforts.

.ensure a safe and comfortable working environment.

We are committed to being an organization wherein all employees are strongly motivated, have ample opportunities for advancement and work with pride and confidence.

All our products/partners originate from a customer-centric approach to business.

We aim to contribute to the success of our customers and grow together as their valued and trusted partner. It is important, therefore, that we always take a customer-centric approach in all our business activities, including product development, service delivery and sales activities. This means always thinking of ways to contribute to their business activities.

We will be a valued and trusted partner to our customers by proactively proposing new ideas for the success of their business and establishing long-term relationships built on customer satisfaction and trust.

As their partner, we must always be prepared to provide candid advice to our customers and engage in a free exchange of views. All our business units use this approach with customers, from individuals to large organizations, irrespective of the types of business, services or products provided.

We see our business partners as invaluable contributors, enabling us to add value to the products and services we provide to our customers.

We seek to build close relationships with our partners, working to create long-term mutual benefit and learning from each other. As good business partners, we wish to enhance each other's capabilities, aiming at the common goals of sustained growth and prosperity.

We work with our business partners to ensure that our entire supply chain maintains the highest standards for product quality and safety, and all other requirements in fulfilling our obligations to our customers.

We view quality as fundamental to our business activities.

We are committed to continuous quality improvement. By "quality," we mean more than just products and services meeting our own specifications. It means meeting customers' requirements and ensuring quality in all dealings with our customers. Quality is, therefore, not just the responsibility of our research, manufacturing and service departments, but is the responsibility of all departments. When we think about quality, our aim is therefore to continuously meet the quality levels expected by our customers in everything we do.

The initiatives we all take for improving quality also enhance our brand and that of your business partners. We will relentlessly pursue quality improvements to ensure the continued trust of our customers.